Privacy notice

This notice explains how Synaptic Synergy Ltd ("we", "us") uses personal information collected through quoterly.com. We are the controller of that information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Synaptic Synergy Ltd, company number 15956200, registered office Marsland House, Marsland Road, Sale, M33 3AQ, United Kingdom. Quoterly is a product developed by Synaptic Synergy Ltd. You can contact us about privacy at info@synapticsynergy.com.

What we collect

When you send an enquiry or book a demo, we collect:

• your name, work email address and company
• your phone number and the systems you use, if you choose to give them
• anything you write in your message

Like most websites, our hosting provider also processes technical information such as your IP address and browser type to deliver the site and protect it from abuse.

How we use it and why

• To reply to your enquiry and arrange a demo. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract.
• To keep the website secure, including blocking spam and automated abuse. Our lawful basis is our legitimate interest in protecting our services.

We do not sell your information and we do not use it for automated decision-making.

Who we share it with

We use these service providers, who process information on our behalf:

• Web3Forms receives the details you enter in our enquiry form and emails them to our team.
• hCaptcha (Intuition Machines, Inc.) checks that enquiry forms are sent by a person, not an automated program.
• Cloudflare, Inc. provides DNS for our domains.

The website itself runs on a server we manage. Where information is transferred outside the UK, it is protected by appropriate safeguards such as the UK International Data Transfer Addendum.

How long we keep it

We keep enquiry information for as long as we need it to respond and follow up, and no longer than 24 months after our last contact with you unless you become a customer.

Your rights

You have the right to access, correct or delete your personal information, to restrict or object to how we use it, and to data portability. To use any of these rights, email info@synapticsynergy.com.

If you are unhappy with how we handle your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this notice

We may update this notice. The date at the top shows when it last changed.